Terms and Conditions | Club Sim
General Terms and Conditions

<Terms & Conditions for Data Roaming Day Pass $10 discount (this “Offer”):>

  1. Subscribe to designated Data Roaming Pass, simply enter the promotion code "10discount" to enjoy a $10 discount. The promotion period is from now until 31 December 2023. 
  2. This Offer is available from 17 April, 2023 to 31 December, 2023 (both dates inclusive) (the “Promotion Period”).
  3. This Offer is applicable to Customers who subscribe to a designated 2pc or 5pcs Data Roaming Pass (i.e. 2pcs Thailand Data Roaming Pass, 2pcs Malaysia Data Roaming Pass , 2 pcs Singapore Data Roaming Pass , 2pcs South Korea Data Roaming Pass , 2pcs Taiwan Data Roaming Pass , 5pcs Singapore Data Roaming Pass , 5pcs South Korea Data Roaming Pass , 5pcs Taiwan Data Roaming Pass) via Club Sim’s website or mobile app (the “Designated Data Roaming Pass ”).
  4. Club Sim is provided by CSL Mobile Limited and subject to Terms & Conditions https://www.hkcsl.com/en/general-terms-and-conditions-of-hkcslcom/ . For details, please visit Club Sim’s website at https://www.clubsim.com.hk.
  5. CSL Mobile Limited reserves the right to vary or cancel this Offer and/or amend or alter these Terms & Conditions at any time without notice.
  6. In the event of dispute, decisions made by CSL Mobile Limited shall be final, binding and conclusive.

 

<Travel Pack – Data Roaming Pass Terms and Conditions>
1. This Data Roaming Pass (“Roaming Pass”) is provided by us, CSL Mobile Limited(「CSL」), subject to the Club Sim General Terms and Conditions (please see: https://www.clubsim.com.hk/en/tnc ).
2. The fee of this Roaming Pass is subject to change from time to time and you will be charged the fee prevailing at the time of your subscription.
3. This Roaming Pass only supports data roaming service and does not support other mobile services, including but not limited to international SMS or roaming voice services.
4. Your Roaming Pass will automatically be activated upon your arrival at the applicable destination and is valid for 24 hours after activation. Charges are calculated per one day per each applicable destination. “One day” means 24 hours from activation of your Roaming Pass. If you visit 2 applicable destinations within 24 hours, 2 days of charges will be deducted accordingly.
5. If customer with other 24-hour Roaming Pass entitlement, the one with earlier validity end date will take priority when data roaming usage is deducted.
6. This Roaming Pass is valid for 90 days from the day of activation. If you do not activate your Roaming Pass within that 90-day validity period, any unused data entitlement will be forfeited and you will not be compensated in any way.
7. When your data roaming usage reached 500MB, the data transmission speed will be capped at 256kbps for that day. The actual speed and usage experience depends on applicable roaming networks.
8. This Roaming Pass does not support VoIP, BitTorrent, Peer to Peer file sharing (such as FTP file sharing and webcam applications), Peer Casting type applications (such as PPLive and PPStream).
9. We may amend any provisions of this Travel Pack – Data Roaming Pass Terms and Conditions at any time by publishing an updated version on any Club Sim websites or mobile app. By continuing to use Roaming Pass, you will be deemed to accept the updated Travel Pack – Data Roaming Pass Terms and Conditions and be bound by them.